XSS (Cross-site Scripting) allows an attacker to execute a dynamic script (Javascript, VbScript) in the context of the application. This allows several different attack opportunities, mostly hijacking the current session of the user or changing the look of the page by changing the HTML on the fly to steal the user's credentials. This happens because the input entered by a user has been interpreted as HTML/Javascript/VbScript by the browser.
XSS targets the users of the application instead of the server. Although this is a limitation, since it allows attackers to hijack other users' session, an attacker might attack an administrator to gain full control over the application.
Impact
There are many different attacks that can be leveraged through the use of XSS, including:
Hi-jacking users' active session
Changing the look of the page within the victims browser.
Mounting a successful phishing attack.
Intercept data and perform man-in-the-middle attacks.
Remedy
The issue occurs because the browser interprets the input as active HTML, Javascript or VbScript. To avoid this, all input and output from the application should be filtered. Output should be filtered according to the output format and location. Typically the output location is HTML. Where the output is HTML ensure that all active content is removed prior to its presentation to the server.
Prior to sanitizing user input, ensure you have a pre-defined list of both expected and acceptable characters with which you populate a white-list. This list needs only be defined once and should be used to sanitize and validate all subsequent input.
There are a number of pre-defined, well structured white-list libraries available for many different environments, good examples of these include, OWASP Reform and Microsoft Anti Cross-site Scripting libraries are good examples.
Netsparker identified that password data is sent over HTTP.
Impact
If an attacker can intercept network traffic he/she can steal users credentials.
Actions to Take
See the remedy for solution.
Move all of your critical forms and pages to HTTPS and do not serve them over HTTP.
Remedy
All sensitive data should be transferred over HTTPS rather than HTTP. Forms should be served over HTTPS. All aspects of the application that accept user input starting from the login process should only be served over HTTPS.
<!DOCTYPE html><html> <head> <title>KISSmetrics Privacy Policy</title> <!-- Meta --> <meta charset="utf-8" /> <meta name="description" content="" /> <!-- favicon --> <link rel="icon" href="/favicon.ico" /> <link rel="shortcut icon" href="/favicon.ico" /> <link rel="apple-touch-icon-precomposed" href="/apple-icon.png" /> <!-- Stylesheets --> <link rel="stylesheet" href="/stylesheets/external/shell.css?r=1669" type="text/css" media="all" charset="utf-8" /> <link rel="stylesheet" href="//fonts.googleapis.com/css?family=Rokkitt"> <link rel="stylesheet" href="//fonts.googleapis.com/css?family=Maven+Pro:regular,500"> <!--[if IE 8]> <link rel="stylesheet" href="/stylesheets/external/ie8.css?r=1669" type="text/css" media="all" charset="utf-8" /> <![endif]--> <!--[if lte IE 7]> <link rel="stylesheet" href="/stylesheets/external/lteie7.css?r=1669" type="text/css" media="all" charset="utf-8" /> <![endif]--> <!--[if IE]> <script src="//html5shiv.googlecode.com/svn/trunk/html5.js"></script> <![endif]--> <!-- KISSinsights for kissmetrics.com --><script type="text/javascript">var _kiq = _kiq || [];</script><script type="text/javascript" src="//s3.amazonaws.com/j.kissinsights.com/u/3/4b8778f587d05403532596fb20aec271c5ac37bd.js" async="true"></script><!-- KISSmetrics for kissmetrics.com --><script type="text/javascript"> var _kmq = _kmq || []; function _kms(u){ setTimeout(function(){ var s = document.createElement('script'); var f = document.getElementsByTagName('script')[0]; s.type = 'text/javascript'; s.async = true; s.src = u; f.parentNode.insertBefore(s, f); }, 1); } _kms('//i.kissmetrics.com/i.js');_kms('//doug1izaerwt3.cloudfront.net/e4756f9bee2a2cfc9c8a4aed3197e68a590c2dc3.1.js');</script> </head> <body> <header> <div class="inner"> <div class="sm_btns"> <a href="/login" id="sign_in_btn" title="Please sign in"><img src="/images/external/sign_in_icon.png" height="8" width="9" alt="Sign in icon" /><span>Sign in</span></a> </div><!-- /.sm_btns --> <a href="/about/work#listings" id="hire_btn" title="We're hiring. Click here to learn more."><img src="/images/external/in_icon.png" height="9" width="9" alt="" /><span>We’re hiring</span></a> <a href="/" id="km_logo" title="Back to the home page"><img src="/images/external/km_logo.png" height="33" width="250" alt="KISSmetrics logo" /></a> <nav> <ul> <li class="what_nav"><a href="/what" title="Learn more about KISSmetrics">What is KISSmetrics?</a></li> <li class="about_nav" title="Learn more about our team"><a href="/about">About us</a></li> <li class="trial_nav"><a href="/signup/pricing" class="Get a free trial of KISSmetrics">Start your free trial</a></li> </ul> </nav> </div><!-- /.inner --> </header> <section id="main"> <div class="inner"> <div class="wrap"> <h2>KISSmetrics Privacy Policy</h2> <hr /> <p>Space Pencil, Inc., aka KISSmetrics, ("<b>KISSmetrics</b>" or "<b>we</b>" or "<b>our</b>"), makes available a service that enables a website operator to have collected and tracked certain data and information regarding the characteristics and activities of visitors to websites owned or controlled by the website operator or operated by the website operator on behalf of a third party and to view certain analytical reports based on such data and information (the "<b>Service</b>"). A website operator that desires to use the Service must execute a separate online agreement with KISSmetrics (a website operator that executes such an agreement, a "<b>KISSmetrics Customer</b>"). Under such agreement, KISSmetrics grants the KISSmetrics Customer a license to use certain software code that, when installed on a website, collects and track certain data and information regarding the characteristics and activities of visitors to website (collectively, "<b>Website Visitor Data</b>").</p> <p>KISSmetrics provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information that we receive from you. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the KISSmetrics website (the "Site"). You are advised to consult this policy regularly for any changes.</p> <p>This Privacy Policy applies only to information that KISSmetrics Customers provide to us during their registration with KISSmetrics as a KISSmetrics Customer and their creation of a KISSmetrics Customer account and in conjunction with their access to and use of the Service. This privacy policy does not apply to any Website Visitor Data that KISSmetrics may collect, obtain or access in connection with operating the Service.</p> <p>As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.</p> <h3>Information Collection and Use</h3> <p><i>Personally Identifiable Information.</i></p> <ul> <li>When you register with us through the Site, as a KISSmetrics Customer, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you. Personally identifiable information includes, but is not limited to, your name, phone number, credit card or other billing information (if applicable), email address and home and business postal addresses. We use your personally identifiable information mainly to provide the Service and administer your inquiries.</li> <li>We also collect other non-identifying information that you provide as part of registration (e.g., without limitation, zip code (on its own) and individual preferences).</li> <li>We use your personally identifiable information (in some cases, in conjunction with your non-identifying Information) mainly to provide the Service, complete your transactions, and administer your inquiries.</li> <li>Certain non-identifying Information would be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your personally identifiable information with non-identifying Information and aggregate it with information collected from other KISSmetrics Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Site and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.</li> <li>We also use your personally identifiable information to contact you with KISSmetrics newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your "user preferences" information. (See "<b>Changing or Deleting Information</b>," below.)</li> </ul> <p><i>Log Data.</i> When you visit the Site, whether as a KISSmetrics Customer or a non-registered user just browsing (any of these, a "<b>KISSmetrics User</b>"), our servers automatically record information that your browser sends whenever you visit a website ("<b>Log Data</b>"). This Log Data may include information such as your computer’s Internet Protocol ("<b>IP</b>") address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs.</p> <h3>Cookies</h3> <p>Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your registration ID and login password for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by KISSmetrics Users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third-party advertisers on the Site may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service.</p> <h3>Phishing</h3> <p>Identity theft and the practice currently known as "phishing" are of great concern to KISSmetrics. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.</p> <h3>Information Sharing and Disclosure</h3> <p><i>Aggregate Information and Non-Identifying Information.</i> We may share aggregated information that does not include personally identifiable information and we may otherwise disclose non-identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your personally identifiable information.</p> <p><i>Service Providers.</i> We may employ third-party companies and individuals to facilitate our Site and Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your personally identifiable information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.</p> <p><i>Compliance with Laws and Law Enforcement.</i> KISSmetrics cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of KISSmetrics or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity. </p> <p><i>Business Transfers.</i> KISSmetrics may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. </p> <h3>Changing or Deleting Your Information</h3> <p>All KISSmetrics Customers may review, update, correct or delete the personally identifiable information in their registration profile by contacting us. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your record in our system, please contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a> with a request that we delete your personally identifiable information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.</p> <h3>Security</h3> <p>KISSmetrics is very concerned with safeguarding your information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access.</p> <p>We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.</p> <h3>International Transfer</h3> <p>Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, KISSmetrics transfers personally identifiable information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.</p> <h3>Links to Other Sites</h3> <p>Our Site contains links to other websites. If you choose to visit a third party website, e.g. an advertiser by "clicking on" a banner ad or other type of advertisement, or click on another third-party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.</p> <h3>Our Policy Toward Children</h3> <p>Our Site and Service is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a>. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files.</p> <h3>Aligning Your Privacy Policy With Our Tools</h3> <p>For information on how you can align your KISSmetrics installation with your privacy policy please <a href="http://support.kissmetrics.com/misc/user-privacy">see here</a>.</p> <h3>Contacting Us</h3> <p>If you have any questions about this Privacy Policy, please contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a>.</p></div><!-- /.wrap --> </div><!-- /.inner --> </section> <footer> <section class="more"> <div class="inner"> <p>KISSmetrics on the web: <a href="http://twitter.com/#!/kissmetrics" target="_new" class="twitter" title="Follow us on Twitter">Twitter</a> <a href="http://www.facebook.com/KISSmetrics" target="_new" class="facebook" title="Join us on Facebook">Facebook</a> <a href="http://kissmetrics.tumblr.com" target="_new" class="tumblr" title="Follow us on Tumblr">Tumblr</a> <a href="http://blog.kissmetrics.com" target="_new" class="blog" title="Visit the KISSmetrics Marketing Blog">Blog</a></p> <nav> <ul> <li><a href="http://blog.kissmetrics.com" target="_new" title="Visit the KISSmetrics Mark..
A Cookie was not marked as secure and transmitted over HTTPS. This means the cookie could potentially be stolen by an attacker who can successfully intercept and decrypt the traffic or following a successful MITM (Man in the middle) attack.
Impact
This cookie will be transmitted over a HTTP connection, therefore if this cookie is important (such as a session cookie) an attacker might intercept it and hijack a victim's session. If the attacker can carry out a MITM attack, he/she can force victim to make a HTTP request to steal the cookie.
Actions to Take
See the remedy for solution.
Mark all cookies used within the application as secure. (If the cookie is not related to authentication or does not carry any personal information you do not have to mark it as secure.))
Remedy
Mark all cookies used within the application as secure.
Required Skills for Successful Exploitation
To exploit this issue, the attacker needs to be able to intercept traffic. This generally requires local access to the web server or victim's network. Attackers need to be understand layer 2, have physical access to systems either as way points for the traffic, or locally (have gained access to) to a system between the victim and the web server.
Netsparker identified that a password field is served over HTTP.
Impact
If an attacker can carry out a MITM (Man in the middle) attack, he/she may be able to intercept traffic by injecting JavaScript code into this page or changing action of the HTTP code to steal the users password. Even though the target page is HTTPS, this does not protect the system against MITM attacks.
This issue is important as it negates the use of SSL as a privacy protection barrier.
Actions to Take
See the remedy for solution.
Move all of your critical forms to HTTPS and do not allow these pages to be served over HTTP.
Remedy
All sensitive data should be transferred over HTTPS rather than HTTP. Forms should be served over HTTPS. All aspects of the application that accept user input starting from the login process should only be served over HTTPS.
XSS (Cross-site Scripting) allows an attacker to execute a dynamic script (Javascript, VbScript) in the context of the application. This allows several different attack opportunities, mostly hijacking the current session of the user or changing the look of the page by changing the HTML on the fly to steal the user's credentials. This happens because the input entered by a user has been interpreted as HTML/Javascript/VbScript by the browser.
Netsparker believes that there is a XSS (Cross-site Scripting) in here it could not confirm it. We strongly recommend investigating the issue manually to ensure that it is an XSS (Cross-site Scripting) and needs to be addressed.
XSS targets the users of the application instead of the server. Although this is a limitation, since it allows attackers to hijack other users' session, an attacker might attack an administrator to gain full control over the application.
Impact
There are many different attacks that can be leveraged through the use of XSS, including:
Hi-jacking users' active session
Changing the look of the page within the victims browser.
Mounting a successful phishing attack.
Intercept data and perform man-in-the-middle attacks.
Remedy
The issue occurs because the browser interprets the input as active HTML, Javascript or VbScript. To avoid this, all input and output from the application should be filtered / encoded. Output should be filtered / encoded according to the output format and location.
There are a number of pre-defined, well structured white-list libraries available for many different environments, good examples of these include, OWASP Reform and Microsoft Anti Cross-site Scripting libraries are good examples.
The Server responded with an HTTP status 500. This indicates that there is a server-side error. Reasons may vary. The behavior should be analysed carefully. If Netsparker is able to find a security issue in the same resource it will report this as a separate vulnerability.
Impact
The impact may vary depending on the condition. Generally this indicates poor coding practices, not enough error checking, sanitization and whitelisting. However there might be a bigger issue such as SQL Injection. If that's the case Netsparker will check for other possible issues and report them separately.
Remedy
Analyse this issue and review the application code in order to handle unexpected errors, this should be a generic practice which does not disclose further information upon an error. All errors should be handled server side only.
"Auto Complete" was enabled in one or more of the form fields. These were either "password" fields or important fields such as "Credit Card".
Impact
Data entered in these fields will be cached by the browser. An attacker who can access the victim's browser could steal this information. This is especially important if the application is commonly used in shared computers such as cyber cafes or airport terminals.
Remedy
Add the attribute autocomplete="off" to the form tag or to individual "input" fields.
Actions to Take
See the remedy for the solution.
Find all instances of inputs which store private data and disable autocomplete. Fields which contain data such as "Credit Card" or "CCV" type data should not be cached. You can allow the application to cache usernames and remember passwords, however, in most cases this is not recommended.
Re-DORK the application after addressing the identified issues to ensure that all of the fixes have been applied properly.
Required Skills for Successful Exploitation
Dumping all data from a browser can be fairly easy and there exist a number of automated tools to undertake this. Where the attacker cannot dump the data, he/she could still browse the recently visited websites and activate the auto-complete feature to see previously entered values.
<!DOCTYPE html><html> <head> <title>KISSmetrics Privacy Policy</title> <!-- Meta --> <meta charset="utf-8" /> <meta name="description" content="" /> <!-- favicon --> <link rel="icon" href="/favicon.ico" /> <link rel="shortcut icon" href="/favicon.ico" /> <link rel="apple-touch-icon-precomposed" href="/apple-icon.png" /> <!-- Stylesheets --> <link rel="stylesheet" href="/stylesheets/external/shell.css?r=1669" type="text/css" media="all" charset="utf-8" /> <link rel="stylesheet" href="//fonts.googleapis.com/css?family=Rokkitt"> <link rel="stylesheet" href="//fonts.googleapis.com/css?family=Maven+Pro:regular,500"> <!--[if IE 8]> <link rel="stylesheet" href="/stylesheets/external/ie8.css?r=1669" type="text/css" media="all" charset="utf-8" /> <![endif]--> <!--[if lte IE 7]> <link rel="stylesheet" href="/stylesheets/external/lteie7.css?r=1669" type="text/css" media="all" charset="utf-8" /> <![endif]--> <!--[if IE]> <script src="//html5shiv.googlecode.com/svn/trunk/html5.js"></script> <![endif]--> <!-- KISSinsights for kissmetrics.com --><script type="text/javascript">var _kiq = _kiq || [];</script><script type="text/javascript" src="//s3.amazonaws.com/j.kissinsights.com/u/3/4b8778f587d05403532596fb20aec271c5ac37bd.js" async="true"></script><!-- KISSmetrics for kissmetrics.com --><script type="text/javascript"> var _kmq = _kmq || []; function _kms(u){ setTimeout(function(){ var s = document.createElement('script'); var f = document.getElementsByTagName('script')[0]; s.type = 'text/javascript'; s.async = true; s.src = u; f.parentNode.insertBefore(s, f); }, 1); } _kms('//i.kissmetrics.com/i.js');_kms('//doug1izaerwt3.cloudfront.net/e4756f9bee2a2cfc9c8a4aed3197e68a590c2dc3.1.js');</script> </head> <body> <header> <div class="inner"> <div class="sm_btns"> <a href="/login" id="sign_in_btn" title="Please sign in"><img src="/images/external/sign_in_icon.png" height="8" width="9" alt="Sign in icon" /><span>Sign in</span></a> </div><!-- /.sm_btns --> <a href="/about/work#listings" id="hire_btn" title="We're hiring. Click here to learn more."><img src="/images/external/in_icon.png" height="9" width="9" alt="" /><span>We’re hiring</span></a> <a href="/" id="km_logo" title="Back to the home page"><img src="/images/external/km_logo.png" height="33" width="250" alt="KISSmetrics logo" /></a> <nav> <ul> <li class="what_nav"><a href="/what" title="Learn more about KISSmetrics">What is KISSmetrics?</a></li> <li class="about_nav" title="Learn more about our team"><a href="/about">About us</a></li> <li class="trial_nav"><a href="/signup/pricing" class="Get a free trial of KISSmetrics">Start your free trial</a></li> </ul> </nav> </div><!-- /.inner --> </header> <section id="main"> <div class="inner"> <div class="wrap"> <h2>KISSmetrics Privacy Policy</h2> <hr /> <p>Space Pencil, Inc., aka KISSmetrics, ("<b>KISSmetrics</b>" or "<b>we</b>" or "<b>our</b>"), makes available a service that enables a website operator to have collected and tracked certain data and information regarding the characteristics and activities of visitors to websites owned or controlled by the website operator or operated by the website operator on behalf of a third party and to view certain analytical reports based on such data and information (the "<b>Service</b>"). A website operator that desires to use the Service must execute a separate online agreement with KISSmetrics (a website operator that executes such an agreement, a "<b>KISSmetrics Customer</b>"). Under such agreement, KISSmetrics grants the KISSmetrics Customer a license to use certain software code that, when installed on a website, collects and track certain data and information regarding the characteristics and activities of visitors to website (collectively, "<b>Website Visitor Data</b>").</p> <p>KISSmetrics provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information that we receive from you. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the KISSmetrics website (the "Site"). You are advised to consult this policy regularly for any changes.</p> <p>This Privacy Policy applies only to information that KISSmetrics Customers provide to us during their registration with KISSmetrics as a KISSmetrics Customer and their creation of a KISSmetrics Customer account and in conjunction with their access to and use of the Service. This privacy policy does not apply to any Website Visitor Data that KISSmetrics may collect, obtain or access in connection with operating the Service.</p> <p>As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.</p> <h3>Information Collection and Use</h3> <p><i>Personally Identifiable Information.</i></p> <ul> <li>When you register with us through the Site, as a KISSmetrics Customer, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you. Personally identifiable information includes, but is not limited to, your name, phone number, credit card or other billing information (if applicable), email address and home and business postal addresses. We use your personally identifiable information mainly to provide the Service and administer your inquiries.</li> <li>We also collect other non-identifying information that you provide as part of registration (e.g., without limitation, zip code (on its own) and individual preferences).</li> <li>We use your personally identifiable information (in some cases, in conjunction with your non-identifying Information) mainly to provide the Service, complete your transactions, and administer your inquiries.</li> <li>Certain non-identifying Information would be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your personally identifiable information with non-identifying Information and aggregate it with information collected from other KISSmetrics Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Site and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.</li> <li>We also use your personally identifiable information to contact you with KISSmetrics newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your "user preferences" information. (See "<b>Changing or Deleting Information</b>," below.)</li> </ul> <p><i>Log Data.</i> When you visit the Site, whether as a KISSmetrics Customer or a non-registered user just browsing (any of these, a "<b>KISSmetrics User</b>"), our servers automatically record information that your browser sends whenever you visit a website ("<b>Log Data</b>"). This Log Data may include information such as your computer’s Internet Protocol ("<b>IP</b>") address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs.</p> <h3>Cookies</h3> <p>Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your registration ID and login password for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by KISSmetrics Users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third-party advertisers on the Site may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service.</p> <h3>Phishing</h3> <p>Identity theft and the practice currently known as "phishing" are of great concern to KISSmetrics. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.</p> <h3>Information Sharing and Disclosure</h3> <p><i>Aggregate Information and Non-Identifying Information.</i> We may share aggregated information that does not include personally identifiable information and we may otherwise disclose non-identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your personally identifiable information.</p> <p><i>Service Providers.</i> We may employ third-party companies and individuals to facilitate our Site and Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your personally identifiable information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.</p> <p><i>Compliance with Laws and Law Enforcement.</i> KISSmetrics cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of KISSmetrics or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity. </p> <p><i>Business Transfers.</i> KISSmetrics may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. </p> <h3>Changing or Deleting Your Information</h3> <p>All KISSmetrics Customers may review, update, correct or delete the personally identifiable information in their registration profile by contacting us. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your record in our system, please contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a> with a request that we delete your personally identifiable information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.</p> <h3>Security</h3> <p>KISSmetrics is very concerned with safeguarding your information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access.</p> <p>We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.</p> <h3>International Transfer</h3> <p>Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, KISSmetrics transfers personally identifiable information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.</p> <h3>Links to Other Sites</h3> <p>Our Site contains links to other websites. If you choose to visit a third party website, e.g. an advertiser by "clicking on" a banner ad or other type of advertisement, or click on another third-party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.</p> <h3>Our Policy Toward Children</h3> <p>Our Site and Service is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a>. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files.</p> <h3>Aligning Your Privacy Policy With Our Tools</h3> <p>For information on how you can align your KISSmetrics installation with your privacy policy please <a href="http://support.kissmetrics.com/misc/user-privacy">see here</a>.</p> <h3>Contacting Us</h3> <p>If you have any questions about this Privacy Policy, please contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a>.</p></div><!-- /.wrap --> </div><!-- /.inner --> </section> <footer> <section class="more"> <div class="inner"> <p>KISSmetrics on the web: <a href="http://twitter.com/#!/kissmetrics" target="_new" class="twitter" title="Follow us on Twitter">Twitter</a> <a href="http://www.facebook.com/KISSmetrics" target="_new" class="facebook" title="Join us on Facebook">Facebook</a> <a href="http://kissmetrics.tumblr.com" target="_new" class="tumblr" title="Follow us on Tumblr">Tumblr</a> <a href="http://blog.kissmetrics.com" target="_new" class="blog" title="Visit the KISSmetrics Marketing Blog">Blog</a></p> <nav> <ul> <li><a href="http://blog.kissmetrics.com" target="_new" title="Visit the KISSmetrics Marketing Blog">Blog..
Cookie was not marked as HTTPOnly. HTTPOnly cookies can not be read by client-side scripts therefore marking a cookie as HTTPOnly can provide an additional layer of protection against Cross-site Scripting attacks..
Impact
During a Cross-site Scripting attack an attacker might easily access cookies and hijack the victim's session.
Actions to Take
See the remedy for solution
Consider marking all of the cookies used by the application as HTTPOnly (After these changes javascript code will not able to read cookies.
Remedy
Mark the cookie as HTTPOnly. This will be an extra layer of defence against XSS. However this is not a silver bullet and will not protect the system against Cross-site Scripting attacks. An attacker can use a tool such as XSS Tunnel to bypass HTTPOnly protection.
Netsparker found e-mail addresses on the web site.
Impact
E-mail addresses discovered within the application can be used by both spam email engines and also brute force tools. Furthermore valid email addresses may lead to social engineering attacks .
Remedy
Use generic email addresses such as contact@ or info@ for general communications, remove user/people specific e-mail addresses from the web site, should this be required use submission forms for this purpose.
<!DOCTYPE html><html> <head> <title>KISSmetrics Privacy Policy</title> <!-- Meta --> <meta charset="utf-8" /> <meta name="description" content="" /> <!-- favicon --> <link rel="icon" href="/favicon.ico" /> <link rel="shortcut icon" href="/favicon.ico" /> <link rel="apple-touch-icon-precomposed" href="/apple-icon.png" /> <!-- Stylesheets --> <link rel="stylesheet" href="/stylesheets/external/shell.css?r=1669" type="text/css" media="all" charset="utf-8" /> <link rel="stylesheet" href="//fonts.googleapis.com/css?family=Rokkitt"> <link rel="stylesheet" href="//fonts.googleapis.com/css?family=Maven+Pro:regular,500"> <!--[if IE 8]> <link rel="stylesheet" href="/stylesheets/external/ie8.css?r=1669" type="text/css" media="all" charset="utf-8" /> <![endif]--> <!--[if lte IE 7]> <link rel="stylesheet" href="/stylesheets/external/lteie7.css?r=1669" type="text/css" media="all" charset="utf-8" /> <![endif]--> <!--[if IE]> <script src="//html5shiv.googlecode.com/svn/trunk/html5.js"></script> <![endif]--> <!-- KISSinsights for kissmetrics.com --><script type="text/javascript">var _kiq = _kiq || [];</script><script type="text/javascript" src="//s3.amazonaws.com/j.kissinsights.com/u/3/4b8778f587d05403532596fb20aec271c5ac37bd.js" async="true"></script><!-- KISSmetrics for kissmetrics.com --><script type="text/javascript"> var _kmq = _kmq || []; function _kms(u){ setTimeout(function(){ var s = document.createElement('script'); var f = document.getElementsByTagName('script')[0]; s.type = 'text/javascript'; s.async = true; s.src = u; f.parentNode.insertBefore(s, f); }, 1); } _kms('//i.kissmetrics.com/i.js');_kms('//doug1izaerwt3.cloudfront.net/e4756f9bee2a2cfc9c8a4aed3197e68a590c2dc3.1.js');</script> </head> <body> <header> <div class="inner"> <div class="sm_btns"> <a href="/login" id="sign_in_btn" title="Please sign in"><img src="/images/external/sign_in_icon.png" height="8" width="9" alt="Sign in icon" /><span>Sign in</span></a> </div><!-- /.sm_btns --> <a href="/about/work#listings" id="hire_btn" title="We're hiring. Click here to learn more."><img src="/images/external/in_icon.png" height="9" width="9" alt="" /><span>We’re hiring</span></a> <a href="/" id="km_logo" title="Back to the home page"><img src="/images/external/km_logo.png" height="33" width="250" alt="KISSmetrics logo" /></a> <nav> <ul> <li class="what_nav"><a href="/what" title="Learn more about KISSmetrics">What is KISSmetrics?</a></li> <li class="about_nav" title="Learn more about our team"><a href="/about">About us</a></li> <li class="trial_nav"><a href="/signup/pricing" class="Get a free trial of KISSmetrics">Start your free trial</a></li> </ul> </nav> </div><!-- /.inner --> </header> <section id="main"> <div class="inner"> <div class="wrap"> <h2>KISSmetrics Privacy Policy</h2> <hr /> <p>Space Pencil, Inc., aka KISSmetrics, ("<b>KISSmetrics</b>" or "<b>we</b>" or "<b>our</b>"), makes available a service that enables a website operator to have collected and tracked certain data and information regarding the characteristics and activities of visitors to websites owned or controlled by the website operator or operated by the website operator on behalf of a third party and to view certain analytical reports based on such data and information (the "<b>Service</b>"). A website operator that desires to use the Service must execute a separate online agreement with KISSmetrics (a website operator that executes such an agreement, a "<b>KISSmetrics Customer</b>"). Under such agreement, KISSmetrics grants the KISSmetrics Customer a license to use certain software code that, when installed on a website, collects and track certain data and information regarding the characteristics and activities of visitors to website (collectively, "<b>Website Visitor Data</b>").</p> <p>KISSmetrics provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information that we receive from you. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the KISSmetrics website (the "Site"). You are advised to consult this policy regularly for any changes.</p> <p>This Privacy Policy applies only to information that KISSmetrics Customers provide to us during their registration with KISSmetrics as a KISSmetrics Customer and their creation of a KISSmetrics Customer account and in conjunction with their access to and use of the Service. This privacy policy does not apply to any Website Visitor Data that KISSmetrics may collect, obtain or access in connection with operating the Service.</p> <p>As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.</p> <h3>Information Collection and Use</h3> <p><i>Personally Identifiable Information.</i></p> <ul> <li>When you register with us through the Site, as a KISSmetrics Customer, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you. Personally identifiable information includes, but is not limited to, your name, phone number, credit card or other billing information (if applicable), email address and home and business postal addresses. We use your personally identifiable information mainly to provide the Service and administer your inquiries.</li> <li>We also collect other non-identifying information that you provide as part of registration (e.g., without limitation, zip code (on its own) and individual preferences).</li> <li>We use your personally identifiable information (in some cases, in conjunction with your non-identifying Information) mainly to provide the Service, complete your transactions, and administer your inquiries.</li> <li>Certain non-identifying Information would be considered a part of your personally identifiable information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered non-identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your personally identifiable information with non-identifying Information and aggregate it with information collected from other KISSmetrics Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Service and to analyze and understand how our Site and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver a product to you according to your preferences or restrictions.</li> <li>We also use your personally identifiable information to contact you with KISSmetrics newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your "user preferences" information. (See "<b>Changing or Deleting Information</b>," below.)</li> </ul> <p><i>Log Data.</i> When you visit the Site, whether as a KISSmetrics Customer or a non-registered user just browsing (any of these, a "<b>KISSmetrics User</b>"), our servers automatically record information that your browser sends whenever you visit a website ("<b>Log Data</b>"). This Log Data may include information such as your computer’s Internet Protocol ("<b>IP</b>") address, browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Site and the Service and for the Site’s technical administration, to increase our Site’s functionality and user-friendliness, and to better tailor it to our visitors’ needs.</p> <h3>Cookies</h3> <p>Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your registration ID and login password for future logins to the Site. Second, we utilize session ID cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by KISSmetrics Users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and Service and then close your browser. Third-party advertisers on the Site may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Site or all functionality of the Service.</p> <h3>Phishing</h3> <p>Identity theft and the practice currently known as "phishing" are of great concern to KISSmetrics. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.</p> <h3>Information Sharing and Disclosure</h3> <p><i>Aggregate Information and Non-Identifying Information.</i> We may share aggregated information that does not include personally identifiable information and we may otherwise disclose non-identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your personally identifiable information.</p> <p><i>Service Providers.</i> We may employ third-party companies and individuals to facilitate our Site and Service, to provide the Service on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Site’s features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your personally identifiable information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.</p> <p><i>Compliance with Laws and Law Enforcement.</i> KISSmetrics cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of KISSmetrics or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity. </p> <p><i>Business Transfers.</i> KISSmetrics may sell, transfer or otherwise share some or all of its assets, including your personally identifiable information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. </p> <h3>Changing or Deleting Your Information</h3> <p>All KISSmetrics Customers may review, update, correct or delete the personally identifiable information in their registration profile by contacting us. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your record in our system, please contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a> with a request that we delete your personally identifiable information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records as required by law or for legitimate business purposes.</p> <h3>Security</h3> <p>KISSmetrics is very concerned with safeguarding your information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access.</p> <p>We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on this Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.</p> <h3>International Transfer</h3> <p>Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, KISSmetrics transfers personally identifiable information to the United States and processes it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.</p> <h3>Links to Other Sites</h3> <p>Our Site contains links to other websites. If you choose to visit a third party website, e.g. an advertiser by "clicking on" a banner ad or other type of advertisement, or click on another third-party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third-party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.</p> <h3>Our Policy Toward Children</h3> <p>Our Site and Service is not directed to children under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without their consent, he or she should contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a>. If we become aware that a child under 13 has provided us with personally identifiable information, we will delete such information from our files.</p> <h3>Aligning Your Privacy Policy With Our Tools</h3> <p>For information on how you can align your KISSmetrics installation with your privacy policy please <a href="http://support.kissmetrics.com/misc/user-privacy">see here</a>.</p> <h3>Contacting Us</h3> <p>If you have any questions about this Privacy Policy, please contact us at <a href="mailto:privacy@kissmetrics.com">privacy@kissmetrics.com</a>.</p></div><!-- /.wrap --> </div><!-- /.inner --> </section> <footer> <section class="more"> <div class="inner"> <p>KISSmetrics on the web: <a href="http://twitter.com/#!/kissmetrics" target="_new" class="twitter" title="Follow us on Twitter">Twitter</a> <a href="http://www.facebook.com/KISSmetrics" target="_new" class="facebook" title="Join us on Facebook">Facebook</a> <a href="http://kissmetrics.tumblr.com" target="_new" class="tumblr" title="Follow us on Tumblr">Tumblr</a> <a href="http://blog.kissmetrics.com" target="_new" class="blog" title="Visit the KISSmetrics Marketing Blog">Blog</a></p> <nav&..