Reflected cross-site scripting vulnerabilities arise when data is copied from a request and echoed into the application's immediate response in an unsafe way. An attacker can use the vulnerability to construct a request which, if issued by another application user, will cause JavaScript code supplied by the attacker to execute within the user's browser in the context of that user's session with the application.
The attacker-supplied code can perform a wide variety of actions, such as stealing the victim's session token or login credentials, performing arbitrary actions on the victim's behalf, and logging their keystrokes.
Users can be induced to issue the attacker's crafted request in various ways. For example, the attacker can send a victim a link containing a malicious URL in an email or instant message. They can submit the link to popular web sites that allow content authoring, for example in blog comments. And they can create an innocuous looking web site which causes anyone viewing it to make arbitrary cross-domain requests to the vulnerable application (using either the GET or the POST method).
The security impact of cross-site scripting vulnerabilities is dependent upon the nature of the vulnerable application, the kinds of data and functionality which it contains, and the other applications which belong to the same domain and organization. If the application is used only to display non-sensitive public content, with no authentication or access control functionality, then a cross-site scripting flaw may be considered low risk. However, if the same application resides on a domain which can access cookies for other more security-critical applications, then the vulnerability could be used to attack those other applications, and so may be considered high risk. Similarly, if the organization which owns the application is a likely target for phishing attacks, then the vulnerability could be leveraged to lend credibility to such attacks, by injecting Trojan functionality into the vulnerable application, and exploiting users' trust in the organization in order to capture credentials for other applications which it owns. In many kinds of application, such as those providing online banking functionality, cross-site scripting should always be considered high risk.
Remediation background
In most situations where user-controllable data is copied into application responses, cross-site scripting attacks can be prevented using two layers of defenses:
Input should be validated as strictly as possible on arrival, given the kind of content which it is expected to contain. For example, personal names should consist of alphabetical and a small range of typographical characters, and be relatively short; a year of birth should consist of exactly four numerals; email addresses should match a well-defined regular expression. Input which fails the validation should be rejected, not sanitized.
User input should be HTML-encoded at any point where it is copied into application responses. All HTML metacharacters, including < > " ' and =, should be replaced with the corresponding HTML entities (< > etc).
In cases where the application's functionality allows users to author content using a restricted subset of HTML tags and attributes (for example, blog comments which allow limited formatting and linking), it is necessary to parse the supplied HTML to validate that it does not use any dangerous syntax; this is a non-trivial task.
The value of REST URL parameter 5 is copied into the value of an HTML tag attribute which is encapsulated in double quotation marks. The payload 4a462%2522%253e%253cscript%253ealert%25281%2529%253c%252fscript%253e66b6e2e427e was submitted in the REST URL parameter 5. This input was echoed as 4a462"><script>alert(1)</script>66b6e2e427e in the application's response.
This proof-of-concept attack demonstrates that it is possible to inject arbitrary JavaScript into the application's response.
The application attempts to block certain characters that are often used in XSS attacks but this can be circumvented by double URL-encoding the required characters - for example, by submitting %253c instead of the < character.
Remediation detail
There is probably no need to perform a second URL-decode of the value of REST URL parameter 5 as the web server will have already carried out one decode. In any case, the application should perform its input validation after any custom canonicalisation has been carried out.
The value of the callback request parameter is copied into a JavaScript expression which is not encapsulated in any quotation marks. The payload 1465a%3balert(1)//70bcee9d3bb was submitted in the callback parameter. This input was echoed as 1465a;alert(1)//70bcee9d3bb in the application's response.
This proof-of-concept attack demonstrates that it is possible to inject arbitrary JavaScript into the application's response.
Remediation detail
Echoing user-controllable data within a script context is inherently dangerous and can make XSS attacks difficult to prevent. If at all possible, the application should avoid echoing user data within this context.
The file robots.txt is used to give instructions to web robots, such as search engine crawlers, about locations within the web site which robots are allowed, or not allowed, to crawl and index.
The presence of the robots.txt does not in itself present any kind of security vulnerability. However, it is often used to identify restricted or private areas of a site's contents. The information in the file may therefore help an attacker to map out the site's contents, especially if some of the locations identified are not linked from elsewhere in the site. If the application relies on robots.txt to protect access to these areas, and does not enforce proper access control over them, then this presents a serious vulnerability.
Issue remediation
The robots.txt file is not itself a security threat, and its correct use can represent good practice for non-security reasons. You should not assume that all web robots will honor the file's instructions. Rather, assume that attackers will pay close attention to any locations identified in the file. Do not rely on robots.txt to provide any kind of protection over unauthorized access.
Request
GET /robots.txt HTTP/1.0 Host: cx.rightnow.com
Response
HTTP/1.1 200 OK Date: Sun, 08 Jan 2012 02:18:59 GMT Server: Apache Last-Modified: Mon, 14 Nov 2011 00:03:15 GMT Accept-Ranges: bytes Content-Length: 10857 RNT-Time: D=750 t=1325989139583170 RNT-Machine: 101.88 Connection: close Content-Type: text/plain; charset=ISO-8859-1
Sitemap: http://cx.rightnow.com/ci/sitemap/ # ADDED BY HMS
If a web response specifies an incorrect content type, then browsers may process the response in unexpected ways. If the specified content type is a renderable text-based format, then the browser will usually attempt to parse and render the response in that format. If the specified type is an image format, then the browser will usually detect the anomaly and will analyze the actual content and attempt to determine its MIME type. Either case can lead to unexpected results, and if the content contains any user-controllable data may lead to cross-site scripting or other client-side vulnerabilities.
In most cases, the presence of an incorrect content type statement does not constitute a security flaw, particularly if the response contains static content. You should review the contents of the response and the context in which it appears to determine whether any vulnerability exists.
Issue remediation
For every response containing a message body, the application should include a single Content-type header which correctly and unambiguously states the MIME type of the content in the response body.