The value of the char request parameter is copied into a JavaScript expression which is not encapsulated in any quotation marks. The payload 78007%3balert(1)//2b991119c48 was submitted in the char parameter. This input was echoed as 78007;alert(1)//2b991119c48 in the application's response.
This proof-of-concept attack demonstrates that it is possible to inject arbitrary JavaScript into the application's response.
Remediation detail
Echoing user-controllable data within a script context is inherently dangerous and can make XSS attacks difficult to prevent. If at all possible, the application should avoid echoing user data within this context.
Issue background
Reflected cross-site scripting vulnerabilities arise when data is copied from a request and echoed into the application's immediate response in an unsafe way. An attacker can use the vulnerability to construct a request which, if issued by another application user, will cause JavaScript code supplied by the attacker to execute within the user's browser in the context of that user's session with the application.
The attacker-supplied code can perform a wide variety of actions, such as stealing the victim's session token or login credentials, performing arbitrary actions on the victim's behalf, and logging their keystrokes.
Users can be induced to issue the attacker's crafted request in various ways. For example, the attacker can send a victim a link containing a malicious URL in an email or instant message. They can submit the link to popular web sites that allow content authoring, for example in blog comments. And they can create an innocuous looking web site which causes anyone viewing it to make arbitrary cross-domain requests to the vulnerable application (using either the GET or the POST method).
The security impact of cross-site scripting vulnerabilities is dependent upon the nature of the vulnerable application, the kinds of data and functionality which it contains, and the other applications which belong to the same domain and organisation. If the application is used only to display non-sensitive public content, with no authentication or access control functionality, then a cross-site scripting flaw may be considered low risk. However, if the same application resides on a domain which can access cookies for other more security-critical applications, then the vulnerability could be used to attack those other applications, and so may be considered high risk. Similarly, if the organisation which owns the application is a likely target for phishing attacks, then the vulnerability could be leveraged to lend credibility to such attacks, by injecting Trojan functionality into the vulnerable application, and exploiting users' trust in the organisation in order to capture credentials for other applications which it owns. In many kinds of application, such as those providing online banking functionality, cross-site scripting should always be considered high risk.
Remediation background
In most situations where user-controllable data is copied into application responses, cross-site scripting attacks can be prevented using two layers of defences:
Input should be validated as strictly as possible on arrival, given the kind of content which it is expected to contain. For example, personal names should consist of alphabetical and a small range of typographical characters, and be relatively short; a year of birth should consist of exactly four numerals; email addresses should match a well-defined regular expression. Input which fails the validation should be rejected, not sanitised.
User input should be HTML-encoded at any point where it is copied into application responses. All HTML metacharacters, including < > " ' and =, should be replaced with the corresponding HTML entities (< > etc).
In cases where the application's functionality allows users to author content using a restricted subset of HTML tags and attributes (for example, blog comments which allow limited formatting and linking), it is necessary to parse the supplied HTML to validate that it does not use any dangerous syntax; this is a non-trivial task.
Request
GET /forums/security-manager/forum.php?limit=5&char=2578007%3balert(1)//2b991119c48 HTTP/1.1 Host: tools.manageengine.com Proxy-Connection: keep-alive Referer: http://www.manageengine.com/products/security-manager/security-manager-forum.html User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/534.16 (KHTML, like Gecko) Chrome/10.0.648.205 Safari/534.16 Accept: application/xml,application/xhtml+xml,text/html;q=0.9,text/plain;q=0.8,image/png,*/*;q=0.5 Accept-Encoding: gzip,deflate,sdch Accept-Language: en-US,en;q=0.8 Accept-Charset: ISO-8859-1,utf-8;q=0.7,*;q=0.3 Cookie: __utmz=208542606.1303732848.2.2.utmgclid=CL-9_6TPt6gCFQTe4AodlRiOCw|utmccn=(not%20set)|utmcmd=(not%20set); __utma=208542606.1253035426.1303526945.1303526945.1303732848.2; __utmc=208542606; __utmb=208542606.4.10.1303732848
The presence of email addresses within application responses does not necessarily constitute a security vulnerability. Email addresses may appear intentionally within contact information, and many applications (such as web mail) include arbitrary third-party email addresses within their core content.
However, email addresses of developers and other individuals (whether appearing on-screen or hidden within page source) may disclose information that is useful to an attacker; for example, they may represent usernames that can be used at the application's login, and they may be used in social engineering attacks against the organisation's personnel. Unnecessary or excessive disclosure of email addresses may also lead to an increase in the volume of spam email received.
Issue remediation
You should review the email addresses being disclosed by the application, and consider removing any that are unnecessary, or replacing personal addresses with anonymous mailbox addresses (such as helpdesk@example.com).
RFC 1918 specifies ranges of IP addresses that are reserved for use in private networks and cannot be routed on the public Internet. Although various methods exist by which an attacker can determine the public IP addresses in use by an organisation, the private addresses used internally cannot usually be determined in the same ways.
Discovering the private addresses used within an organisation can help an attacker in carrying out network-layer attacks aiming to penetrate the organisation's internal infrastructure.
Issue remediation
There is not usually any good reason to disclose the internal IP addresses used within an organisation's infrastructure. If these are being returned in service banners or debug messages, then the relevant services should be configured to mask the private addresses. If they are being used to track back-end servers for load balancing purposes, then the addresses should be rewritten with innocuous identifiers from which an attacker cannot infer any useful information about the infrastructure.
The file robots.txt is used to give instructions to web robots, such as search engine crawlers, about locations within the web site which robots are allowed, or not allowed, to crawl and index.
The presence of the robots.txt does not in itself present any kind of security vulnerability. However, it is often used to identify restricted or private areas of a site's contents. The information in the file may therefore help an attacker to map out the site's contents, especially if some of the locations identified are not linked from elsewhere in the site. If the application relies on robots.txt to protect access to these areas, and does not enforce proper access control over them, then this presents a serious vulnerability.
Issue remediation
The robots.txt file is not itself a security threat, and its correct use can represent good practice for non-security reasons. You should not assume that all web robots will honour the file's instructions. Rather, assume that attackers will pay close attention to any locations identified in the file. Do not rely on robots.txt to provide any kind of protection over unauthorised access.
Request
GET /robots.txt HTTP/1.0 Host: tools.manageengine.com